Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from this website.

KOMACHI KYOTO (hereinafter referred to as "the Company") recognizes that the proper handling of customers' personal information is a social responsibility of the Company and has established the following privacy policy to protect customers' personal information.

When a customer uses this website or purchases a product, it is necessary for the customer to carefully read and agree to the "Privacy Policy" below. If you do not agree to the terms and conditions, you will not be able to purchase products. However, you may visit our site anonymously.

◆PERSONAL INFORMATION WE COLLECT 
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, billing address, shipping address, phone number and payment information(including credit card numbers).

◆USE OF PERSONAL INFORMATION
We will use personal information within the scope of the purpose of use indicated at the time of acquisition and to the extent necessary for the performance of our business. In the event that we share personal information with a third party or entrust the handling of personal information to a third party, we will conduct a rigorous investigation of the third party and exercise appropriate supervision to ensure that confidentiality is maintained.

◆PURPOSE OF USE
・ To provide customers with information on the Company's products, services, etc.
・ To notify customers in writing, etc. in advance.
・ For use in marketing research and other business activities, such as surveys of usage trends
・ For information distribution, marketing activities, and other services
・ To confirm your identity when you log in
・ To process, settle, and deliver orders for products
・ To enable users to use the Service smoothly
・ To promote the use of our services by, for example, compiling statistical data in a format that does not allow individuals to be identified.
・ To respond to inquiries from users
・ To notify users of information related to the Service or advertising information for which a business other than the Company is the advertiser
・ To provide new plans related to the Service
・ To conduct drawings for campaigns, etc., and to send prizes and products
・ To confirm the identity of users when they make inquiries, etc.
・ To exercise rights or fulfill obligations based on contracts, laws, etc.
・ When required by law or other legitimate reasons
・ For other communications as necessary, such as important notices related to this service.

◆PROVISION OF PERSONAL INFORMATION TO THIRD PARTIES
 We will not disclose or provide users' personal information to third parties except in the following cases.
・When the user has given his/her consent.
・When the Company provides personal information to third parties such as stores, payment service providers, delivery service providers, and cooperating companies for the purpose of processing, settling, and delivering orders related to products.
・When disclosing or providing the information as statistical data in a form that does not allow identification of the user.
・When we are required to do so by laws and regulations
・When it is necessary to protect our rights, property, or safety
・When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the user
・When it is especially necessary to improve public health or to promote the sound growth of children, and when it is difficult to obtain the consent of the user
・When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the user is likely to impede the execution of such affairs.
Since we use Shopify to operate our online store, please visit https://www.shopify.com/legal/privacy to learn more about how Shopify uses your personal information. We also use Google Analytics to help us understand how you use our site, and you can learn more about how Google uses your personal information at https://www.google.com/intl/en/policies/privacy /. You can also opt out of the use of Google Analytics at: https://tools.google.com/dlpage/gaoptout.

◆USE OF COOKIES AND ACCESS LOGS
We may store and refer to access logs or cookies in your computer to the extent necessary to achieve the above purposes of use. A cookie is a mechanism for temporarily storing data about your access to the Site. An access log is a record of the behavior on the server, such as the IP address and browser type used.

◆THIRD PARTY LINKS
We may, at our discretion, include or offer third party products or services on our website. However, these external sites have separate and independent privacy policies. Therefore, we cannot be responsible for the security of your content and personal information on these external sites. Please check the privacy policies of such linked sites.

◆DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

◆CORRECTION AND DELETION OF PERSONAL INFORMATION
You can request correction or deletion of their own personal information. We recognize that you have the right to request disclosure, correction, suspension of use, deletion, etc. of your personal information, and we will promptly respond to such requests without objection, except in cases where such requests are treated as exceptions under the law. If you have any comments or questions regarding our handling of personal information, please contact us at the address below.

◆DISCLAIMER OF LIABILITY
Although every effort is made to ensure the accuracy of the information and content, etc. posted on the Company's website, the Company shall assume no responsibility for any actions taken by users using the information, etc. on the Company's website. The Company shall assume no responsibility for any damages incurred by users or damages inflicted by users on third parties as a result of their use of the Company's Web site.

◆CHANGES TO OUR PRIVACY POLICY
We may change this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Any revisions will be posted on this website and will be automatically applied at the time we are posted.

◆CONTACT US
For more information about our privacy policy, if you have any questions, or if you would like to make a complaint, please contact us by e‑mail at komachikyoto.info@gmail.com